How do I submit a technical support request?
Email info@snapbilisim.com or call +90 242 606 16 20. Include your business or property name, the screen or channel involved, and approximately when the issue occurred.
What should I include in a support request?
Include your business or property name, the relevant module or channel, what happened, and approximately when. Redact personal information from screenshots. Never send passwords or verification codes.
I can’t sign in to the panel. What should I do?
First, check the Snap CRM sign-in page. If the issue continues, email or call us with your business or property name and the error message. Never share your password with the support team.
Can I get help with a PMS or CRS integration?
Integration options depend on your PMS/CRS and the workflow you need. Email us the system name and what you would like to connect using our business email address.
How can I request a Snap CRM demo?
Use the demo request form on our homepage. Our team will discuss the workflows and setup that fit your business.
Who should I contact about customer or guest data?
For requests about customer or guest data managed by a business in Snap CRM, contact that business first. For privacy requests relating to this website or your enquiry, see our Personal Data Protection Notice (KVKK).