Snap CRM · Business support

Reach our team
whenever you need help.

Snap CRM is supported by its developer, Snap Turizm ve Bilişim A.Ş. Contact us about technical issues, account access, or integration needs using our official support channels.

Check out frequently asked questions
CORPORATE INFORMATION

Reliable support,
direct communication.

Snap CRM is provided by Snap Turizm ve Bilişim A.Ş. for hotels, travel agencies, restaurants, and other reservation-based businesses.

SNAP TURİZM VE BİLİŞİM ANONİM ŞİRKETİSinan Mah. 1253 St. No:11 D:1Muratpaşa / Antalya
Privacy rights and data requests
Snap CRM live demo

Discover how Snap CRM can support your team.

Tell us which channels you use and how your team works. We’ll walk you through the most relevant screens in a demo.

No obligation to purchase A demo tailored to your business
HELP CENTER

Frequently asked questions

If you do not find the answer here, contact our support team directly.

Write to the support team
How do I submit a technical support request?

Email info@snapbilisim.com or call +90 242 606 16 20. Include your business or property name, the screen or channel involved, and approximately when the issue occurred.

What should I include in a support request?

Include your business or property name, the relevant module or channel, what happened, and approximately when. Redact personal information from screenshots. Never send passwords or verification codes.

I can’t sign in to the panel. What should I do?

First, check the Snap CRM sign-in page. If the issue continues, email or call us with your business or property name and the error message. Never share your password with the support team.

Can I get help with a PMS or CRS integration?

Integration options depend on your PMS/CRS and the workflow you need. Email us the system name and what you would like to connect using our business email address.

How can I request a Snap CRM demo?

Use the demo request form on our homepage. Our team will discuss the workflows and setup that fit your business.

Who should I contact about customer or guest data?

For requests about customer or guest data managed by a business in Snap CRM, contact that business first. For privacy requests relating to this website or your enquiry, see our Personal Data Protection Notice (KVKK).