Уже сегодня получается да, 8 октября.
RUSSIAN → ENGLISH
So it works for today, October 8, right?
For your operations team
Guests write in Russian.
Your team reads and replies in English.
Snap CRM detects the language of guest messages and translates them within the conversation. Your team can read and reply in English while guests continue using their preferred language.
Multilingual messaging
8 October 2026
Понимаю, Виктория. Да, сегодня уже 8 октября, и заезд запланирован на сегодня — 08.10.2026–15.10.2026.
TRANSLATED INTO ENGLISH
I understand, Viktoria. Yes, today is October 8, and your check-in is scheduled for today: 08.10.2026–15.10.2026.
Спасибо!
RUSSIAN → ENGLISH
Thank you!
BENEFITS FOR YOUR TEAM
Understand your guests. Give your team more time.
Your team can read translated messages and reply in Turkish without leaving the shared conversation. Guests can write in their preferred language, and follow-up stays in the same workflow.
- 01
The guest submits his request without having to explain his language.
- 02
The team does not wait for a separate translation tool or a language-speaking colleague.
- 03
The conversation remains in one record from the first message to the reply.
FOR THE BUSINESS TEAM
Translate guest and team replies in the same conversation.
Viktoria writes in Russian on Telegram. The front desk sees the message in Turkish, drafts a reply in Turkish, and sends it to the guest in Russian.
Explore communication channelsThe guest's original message is preserved within the chat.
The Turkish equivalent is shown right below the corresponding message.
The team replies in Turkish, and the guest receives the message in their own language.
Channel, messages and translations remain in one conversation history.
FUNCTIONING OF THE PRODUCT
Language support fits into your team's existing workflow.
Translation works within the existing guest communication flow without requiring the team to switch to a separate tool or a new conversation.
No separate translation window
As the team reads the speech, they see the translation on the same screen; there is no need to copy it to another application and return.
Guests stay on the channels they already use
The conversation in Telegram, WhatsApp or a supported message channel will not be moved to a new communication channel.
The guest's original message stays visible
Translation does not replace guest-written content; The team can also review the source message.
Make shift handovers easier
The team inherits the conversation with its context, as previous messages and replies remain in the conversation history of the same profile.
SNAP CRM PRODUCT DEMO
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